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Unlocking the potential of AI in Financial Services

Video
24-01-2025
Neal Baumann
Deloitte
We all know that AI/Generative AI can have a positive impact on business, but how can large financial institutions see benefits? Financial institutions are heavily regulated, have large, complex technology stacks, and take on big risks. How can they achieve the potential of AI/GenAI safely?

The Financial Services Industry has entered the Artificial Intelligence (AI) phase of the digital marathon, a journey that started with the advent of the internet and has taken organisations through several stages of digitalisation. The emergence of AI is disrupting the physics of the industry, weakening the bonds that have held together the components of the traditional financial institutions and opening the door to more innovations and new operating models.

In this panel we will look at applied AI in financial institutions and discuss how it can be used at scale to achieve greater productivity and customer experience while maintaining security and regulatory needs.

Speakers:
• Neal Baumann, Global Financial Services Industry Leader, Deloitte
• Christiana Riley, Regional Head of North America, Banco Santander
• Rowena Zamora, CEO for New Businesses, Mynt

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